Products

We offer a variety of products that celebrate the spirit of Paris, including t-shirts, mugs, bags, kitchen aprons, pens and much more. All of our products are designed to bring out the charm and beauty of the City of Lights.

You can easily find a variety of t-shirts with the Eiffel Tower in our "Clothing" section. There is something for everyone, from the most classic to the most modern.

Yes, we offer t-shirts with the official logo of the Paris 2024 Olympic Games. A great way to keep a souvenir of this historic event!

Absolutely, we have a wide range of cups and mugs with different Parisian designs. Perfect for your morning coffee!

Yes, we have a collection of kitchen aprons that feature typical Parisian designs, such as the Eiffel Tower, the Macarons of Paris, and even the Mona Lisa!

Of course! We offer t-shirts and mugs featuring the iconic Parisian cabaret poster, Le Chat Noir.

Yes, we offer several products with the PSG logo, including t-shirts and mugs. A must for all football fans!

Yes, we have sweatshirts with the inscription "I love Paris". They are available in different sizes and colors.

Our Eiffel Tower t-shirts and mugs are among the most popular, as are our PSG products. Our kitchen aprons are also very popular.

Yes, we have a collection of pens with Parisian motifs, including the Eiffel Tower, the Paris Metro and even the Chat Noir!

Do you sell Paris souvenirs for children?

We offer a variety of bags with Paris designs, including the Eiffel Tower, Notre Dame, and other iconic landmarks. They come in different styles and sizes to suit your needs.

Yes, we have a wide range of clothing with Eiffel Tower designs, including t-shirts, sweatshirts and even underwear. We have options for men, women and children.

For now, we have miniatures of the Sacred Heart in resin. We are working to expand our product line with Sacred Heart motifs.

Absolutely, we have Mona Lisa t-shirts, mugs and pens. It's a fun and unique way to celebrate French art and culture.

Yes, we have a selection of products that feature the Paris Metro map, including mugs and t-shirts. It's a great way to keep a souvenir of your travels in the French capital.

Yes, we have a mug that features the Paris Saint Germain logo. Perfect for drinking your morning coffee while supporting your favorite team!

Yes, we have a range of Tour de France t-shirts, in yellow and black. A perfect souvenir for all cycling fans!

Yes, we have kitchen aprons that feature a variety of French cheeses. Perfect for anyone who loves French gastronomy!

We offer a variety of pens with Paris motifs, including the Eiffel Tower, the metro

Orders

It's very simple! Just browse our site, choose the products you are interested in, add them to your cart and follow the on-screen instructions to complete your order. If you encounter any problems, do not hesitate to contact us!

We accept multiple payment methods, including Visa, MasterCard, and American Express credit cards, as well as PayPal. You can choose the payment method that suits you best during the ordering process.

If you need to change your order after you have placed it, please contact us as soon as possible. We will do our best to make the necessary changes, but please note that this may not be possible if your order has already been dispatched.

After placing your order, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on our website.

Delivery time varies depending on your location and the shipping method you choose. Typically, you can expect to receive your order within 3-5 business days.

If your order is damaged upon arrival, please contact us immediately. We will do everything we can to resolve the problem and satisfy you.

Please check your spam folder first, sometimes our confirmation email may end up there. If you still can't find a confirmation, please contact us and we will be happy to help you.

If you wish to cancel your order, please contact us as soon as possible. Please note that this may not be possible if your order has already been shipped.

Si votre commande n'a pas été livrée dans le délai prévu, veuillez nous contacter. Nous enquêterons sur la situation et ferons tout notre possible pour résoudre le problème.

Yes, we ship internationally. Please note that shipping costs and delivery times may vary depending on the destination country. When you complete your order, you will be able to view the shipping options available for your country.

In general, all items available on our site can be ordered online. However, some items may have shipping restrictions depending on your location.

Unfortunately, once the order is finalized, we are unable to add items to it. You will need to place a new order for this item.

We are sorry to hear that you received an incorrect order. Please contact us as soon as possible so we can resolve the issue.

During checkout, you will see a box where you can enter your promo code. Make sure to click "Apply" before finalizing your order to receive the discount.

At this time, we are only accepting orders online to ensure the security and efficiency of the ordering process.

If you have not received a tracking number, please contact us and we will be happy to help you locate your order.

Absolutely, during the ordering process you can specify a shipping address different from the billing address.

On the product page, we display the status of the item. If the item is out of stock, it will be clearly indicated.

In this case, we will contact you as soon as possible to inform you of the situation and discuss possible options, such as a refund or exchange for another item.

Delivery

The delivery time depends on your location and the delivery method chosen when finalizing your order. In general, orders are delivered in metropolitan France in 2 to 5 working days.

Shipping costs vary depending on the size, weight of your order and your location. The exact costs will be indicated at the time of placing your order.

Yes, we ship worldwide. International shipping costs vary depending on the destination country.

Une fois votre commande expédiée, vous recevrez un email contenant un lien de suivi. Vous pourrez ainsi suivre l'acheminement de votre colis en temps réel.

If you are not available at the time of delivery, the carrier will leave a notice in your mailbox with instructions to reschedule a new delivery or collect your package from the nearest relay point.

We are sorry for the delay. You can check the status of your order through the tracking link that was sent to you by email. If you cannot find a solution, do not hesitate to contact us, we will be happy to help you.

Once the order has been placed, it is very difficult to change the delivery address. If you realize an error, please contact us as soon as possible and we will do our best to help you.

Yes, we deliver to the French overseas departments and territories. Please note that delivery times and costs may differ from those in mainland France.

We are sorry to hear this. Please take photos of the damaged packaging and products and contact us immediately so we can resolve the issue.

If you have received an incorrect product, please contact us as soon as possible so that we can correct this error and send you the correct product.

Returns and Refunds

You have a withdrawal period of 7 days from the receipt of your order to return the item that does not suit you. It must be returned in its original packaging and in perfect condition, accompanied by the original invoice and a RIB. Do not forget to contact us in writing beforehand (e-mail or mail) for acceptance of your return.

Les frais de retour sont généralement à votre charge, sauf en cas d'erreur de notre part (référence incorrecte, erreur de saisie). Dans ce cas, nous prendrons en charge les frais de retour. Veuillez noter qu'aucune marchandise retournée en port dû ne pourra être réceptionnée par notre Service Après-vente.

After the 7-day period, no refund or return of goods can be considered without our prior agreement. If you find yourself in this situation, do not hesitate to contact us, we will study your request on a case-by-case basis.

Once we receive and inspect the returned item, we will process the refund. The time may vary depending on the bank, but generally, the refund is made within 10 days of receiving the item.

At this time, we do not offer exchanges. You can return the item that does not suit you by following the return procedure, then place a new order for the desired item.

If you receive a damaged or defective item, please contact us immediately by email or mail with photos of the item and we will help you resolve the problem.

To track the status of your return request, you can contact us by email or mail. Our after-sales service team will be happy to inform you about the progress of your request.

Créer un compte / Connexion

To create an account, simply click "Create Account" or "Register" at the top of our homepage. You will need to provide some information, such as your name, email address, and choose a password. Once completed, you will be able to enjoy all the benefits of our site!

Don't panic! Just go to the login page and click "Forgot Password". You will receive an email with instructions on how to reset your password.

Once you are logged into your account, you can click on "My Account" or "My Profile". Here you can change your personal information, shipping address, password and much more.

If your account has been blocked due to several unsuccessful login attempts, please reset your password by following the "Forgotten password" link. If the problem persists, do not hesitate to contact us.

By creating an account, you can place orders faster, save multiple shipping addresses, view and track your orders in your account, and more. Plus, we sometimes offer exclusive promotions to our members!

Yes, you can order as a guest without creating an account. However, creating an account makes the ordering process easier on future visits and gives you access to additional features.

We are sorry to hear that you wish to delete your account. To do so, please contact us directly and we will process your request as quickly as possible.

First check your spam folder. If you still can't find it, there may have been a typo in your email address when you registered. Try registering again or contact us for help.

It's simple! You can sign up for our newsletter by entering your email address in the field provided at the bottom of our homepage. This way, you will receive regular updates on our new products and promotions.

Absolutely. We take the security of your personal information very seriously. All your information is encrypted and stored securely. We never share your information with third parties without your consent. You can check our privacy policy for more information.

Customer service

You can contact us by email at [paricistore@gmail.com] or by phone at [phone number]. Our team is here to answer all your questions!

Our team strives to respond to all requests as quickly as possible. You should receive a response within 24 to 48 business hours.

If you have any problem with your order, please do not hesitate to contact Sébastien at [email address]. We will be happy to help you.

Our customer service is closed on public holidays, but feel free to send us a message and we'll be happy to get back to you as soon as we're back.

Yes, our customer service is multilingual and we will be happy to assist you in French, English and [other languages ​​available].

If you are not satisfied with the response you received, please let us know. Your satisfaction is our priority and we will do everything possible to resolve your issue.

To ensure the security of your payment information, we do not take orders over the phone. We recommend that you place your order directly on our secure website.

Of course, our customer service is here to answer all your questions. You can reach us by phone at [phone number] or by email at [email address].

Absolutely! Our team is trained to help you choose the product that best meets your needs. Do not hesitate to contact us for advice.

If you have a complaint, we invite you to contact our customer service by e-mail at [e-mail address] specifying the subject of your complaint. We will do our best to find a satisfactory solution for you.

Physical store

Our store is located at [store address]. We would be delighted to welcome you there!

Our shop is open from [start day] to [end day], from [start time] to [end time]. Come visit us!

Absolutely! You can reserve a product online and pick it up at our store. Just choose the "Pick up in store" option at checkout.

Our prices are generally the same online and in-store. However, specific promotions may apply to either platform.

Yes, we strive to maintain consistency between our online offering and our store offering. However, there may be slight variations due to stock availability.

Yes, you can return an item purchased online to our physical store. Make sure you have your receipt with you.

Unfortunately, we do not offer in-store gift wrapping services at this time.

Absolutely! You are more than welcome to try our products in store before making your purchase.

Yes, we accept Visa, MasterCard, American Express and other payment methods in our physical store.

Yes, our store is fully accessible to people with reduced mobility. We strive to make our store welcoming and accessible to all.

Payment

We accept multiple payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Absolutely, the security of your transactions is our priority. Our site uses an SSL security protocol to protect all data related to personal information and payment methods.

Unfortunately, we are not accepting check payments at this time. We apologize for the inconvenience.

If your payment has been declined, we advise you to check your credit card details and try again. If the problem persists, contact your bank or our customer service.

If you have any problems with your gift card, please contact us at our customer service. We will be happy to help you.

When you get to the checkout screen, you will see a field where you can enter your promo code. Once you enter the code, the discount will be automatically applied to your order.

Unfortunately, you can only use one promo code per order.

If you need to cancel or change your order after you have made payment, please contact our customer service as soon as possible. We will do our best to accommodate your request.

Promotions and special offers

Current promotions and special offers are usually highlighted on our homepage, in our newsletter and on our social media accounts. Be sure to follow us and sign up for our newsletter so you don't miss out!

When finalizing your order, you will have the opportunity to enter your promotional code in the field provided. Make sure to enter it correctly and confirm the application of the code to benefit from the discount.

If your promo code doesn't work, first check if it has expired or if it has any conditions. If the problem persists, don't hesitate to contact our customer service who will be happy to help you.

Yes, we sometimes have special offers to welcome our new customers. Stay tuned by subscribing to our newsletter and following us on social media.

Unless otherwise stated, our promotions and special offers are generally not cumulative. The specific conditions of each offer will be indicated to you.

The promotions available online are generally valid only on our website. However, our physical store also sometimes offers specific promotions.

The best way to stay informed about our promotions and special offers is to subscribe to our newsletter and follow us on social media. This way, you will always be up to date with the latest deals!

Professional Clients

We are delighted that you are interested in our products for your professional activity. You can contact us directly via our contact form for professionals on our website, and we will provide you with all the necessary information.

Yes, we offer specific rates for our professional customers. To find out more, please contact us via the dedicated form on our website.

To create a business account, you can register via our business page. You will be asked to provide some information about your business.

Yes, all our invoices are VAT compliant. You will receive an invoice for each purchase made.

Of course, we understand the importance of fast delivery for your business. We offer several delivery options, including express delivery for business orders.

Yes, we offer bulk purchasing options for our professional customers. For more details, please contact us via the contact form for professionals.

Absolutely, once your professional account is created, you will have a dedicated contact within our team to answer all your questions and help you with your orders.

Yes, we accept international orders for our professional customers. However, delivery costs and times may vary depending on the destination.

By creating a professional account, you benefit from specific prices, fast delivery, a dedicated contact and other services adapted to your needs as a professional.

To be eligible for a business account, you must have a Company Identification Number or VAT number. For more details on eligibility conditions, do not hesitate to contact us.